Humana Small Business Deducts Binder Check Via ACH Form
By Susan Niziolek, New Business

Beginning with new business effective dates of February 1, 2009, Humana Small Business began electronically deducting the initial binder check payment from the employer’s checking account using the ACH form, otherwise known as “The Automated Clearing House Authorization” form.

This process will help create consistency across markets and improve Humana’s level of service for the employer in processing the first payment. The ACH form also can be used in setting up recurring payments on new or existing groups.

Key Points to Consider

• This method is the only method permitted for new business groups as of February 1, 2009.
  
• This change only affects the Small Business Segment 2-99 lives.
  
• Note Humana will not activate the ACH authorization until a final offer is accepted by the group. In the event no coverage is taken, no money will be exchanged in the process!
  
• After a group number is assigned, Humana will perform a one-time payment utilizing the information from the ACH Authorization form signed by the group.
  
• The group can elect to have a recurring payment schedule by registering through Humana.com or by contacting their designated billing representative.
  
• Commissions will be paid on a timelier basis as a result of this change.